MESSAGE FROM TOM

Tom Heneghan - CEO, Equity LifeStyle Properties

To start, I'd like to say how happy I am that our Thousand Trails Facebook has reached 17,000+ fans. Very shortly we will be announcing the winners of the promotion we ran on Facebook that helped us reach that number. The Grand Prize package, as well as the five second place packages, have some great camping gear and other items that will enhance any camping experience. The concept behind this promotion was sharing the TT experience with a friend. The neat thing about the Grand Prize package is that in addition to all the great gear, the winner also receives a free week of camping to share with a friend. Thanks to all of you who participated in the promotion. We will announce the winners in our next issue.

If you haven't checked out our Facebook page, please do so by visiting www.facebook.com/ThousandTrails. As this site grew over the past year or so, it has been amazing to see the interaction between our members, both the seasoned and the newbies. The exchange of information is valuable to other campers and to our team here at Thousand Trails as we continue to look for ways to enhance the overall member experience. I do want to mention that we have established a “Customer Care” tab within our Facebook page to provide you with a streamlined way of communicating with us. This tab, in addition to our customer service email at customerservice@equitylifestyle.com, as well as direct contact with our member services team provides you with options to communicate directly with us. In turn, it provides us the opportunity to hear what you have to say.

Speaking of hearing what you have to say, many of you have you have been requesting the ability to order Thousand Trails gear online. We recently reached out to our members to gather a list of their favorite products and we are happy to report that we will be working with MyRVMarket.com to provide a variety of TT gear in the online marketplace. The great thing about shopping through MyRVMarket.com is that these products, both the RV and home products, as well as our TT gear, are easily purchased and delivered direct to you, or if you prefer, items can be shipped to select TT properties for convenient pickup. Our TT gear will be available online July 1 at www.MyRVMarket.com. Enter the promo code TTGear25 to receive 25% off your first order.

As social media becomes more and more a regular part of our lifestyle, we continue to seek ways to use these avenues to provide you with an ongoing connection to your favorite TT location or to other members or friends you may have made throughout the years. Many of you have commented that it would be great to see what's around your favorite preserve, or to see where other friends may be checked in. Photo sharing and some friendly competition in the form of an online game also seems to appeal to a number of you. With that said, we are working with a team on the development of an interactive social network that will further enhance your connection with Thousand Trails and with your friends. Look to upcoming issues of TrailBlazer for more information as this project becomes a reality!

This July, there's plenty of summer fun planned so get out and enjoy it - especially the Fourth of July celebrations. Let's remember those who fought for our independence and appreciate how truly lucky we are to be a part of this great country.

Thought Of the Month
Camping is always better with friends.

Tom Heneghan
President and CEO